Request ValueDash account deletion
King Business Solutions LLC operates ValueDash. You can request deletion without installing the app or signing in.
How to request deletion
- Email [email protected] with the subject ValueDash account deletion.
- Send from your ValueDash account email when possible. State that you want your ValueDash account and associated data deleted. If you cannot access that email, tell us so we can arrange another way to verify ownership.
- We will verify ownership, explain any necessary next steps, and confirm when the request has been completed. Do not send passwords, verification codes, or payment card numbers.
If your device does not open an email app, copy the address above into your usual email service. Opening this page or an email draft does not submit a request; you must send the email.
Subscriptions
Mention any active ValueDash subscription in your request. We will check and cancel applicable ValueDash Stripe subscriptions as part of processing the verified request, so recurring billing does not continue after completion. You do not need to make a purchase to request deletion. Deleting the app from your device does not cancel a subscription or delete your account. Contact us about billing questions or refunds.
What is deleted
For a verified account-deletion request, we remove the ValueDash sign-in account and sessions, account profile and access records, saved vehicle pricing and auction records associated with your account, and account-linked rate-limit records from our active systems. We coordinate applicable deletion with our service providers. Your Google account and accounts for other KBS products are not deleted.
VIN recognition photos are not saved to the ValueDash database by the current recognition action. Processing providers may retain security or abuse-monitoring records under their own retention policies.
What may be retained and for how long
Billing and transaction records may be retained for tax, accounting, disputes, and legal obligations. Limited request correspondence may be retained to document fulfillment or resolve a dispute. Backup, security, and provider logs may remain until their applicable retention periods expire; deletion from active systems is not immediate erasure of every backup.
Retention periods vary by record and provider. In our response, we will explain any applicable retained data, the reason, and its retention period or the criteria used to determine it. We will also provide an expected completion timeframe after verifying your request and notify you of any delay.
Delete data while keeping your account
You may use the same email address to request deletion of specific saved vehicle records while keeping your account. Identify the records you want removed and state that you want to keep the account. We will verify ownership and confirm what can be removed.